Terms and Conditions

TERMS AND CONDITIONS Riverside Hearing Care | Pure Clarity Hearing LLC Effective Date: April 27, 2026 Last Reviewed: April 2026

Welcome to Riverside Hearing Care ("we," "us," or "our"). By accessing and using our website https://www.riversidehearingcare.com (the "Site"), you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions ("Terms"). If you do not agree, please discontinue use of our Site.

1. Acceptance of Terms

Your use of this Site constitutes acceptance of these Terms and our Privacy Policy. If you are under 18 years of age, you must not use this Site.

2. Use of Website and Services

  • The Site provides general information related to hearing health care, appointment booking, and related services.

  • The Site is intended for personal, non-commercial use only.

  • You agree not to misuse the Site, attempt unauthorized access, interfere with the functionality, or disrupt any communications or services.

  • We reserve the right to modify, suspend, or discontinue any part of the Site without notice.

3. Messaging and Communications

Types of SMS Communications: If you have consented to receive text messages from Riverside Hearing Care, you may receive messages related to:

  • Appointment reminders and confirmations

  • Follow-up messages related to your care

  • Billing inquiries

  • Example: "Hi, this is Riverside Hearing Care confirming your appointment with Ian on [date] at [time]. Reply STOP to opt out at any time."

Message Terms:

  • Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  • Messaging frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.

  • Standard message and data rates may apply depending on your carrier's pricing plan.

  • To opt out, reply STOP to any text message.

  • For assistance, reply HELP or contact us at 207-481-3451.

  • Opt-in method: by submitting an online form, completing intake paperwork, or providing verbal consent during your visit.

  • Opt-out method: reply "STOP" to any SMS message received. Alternatively, contact us directly to request removal from the messaging list.

  • Carriers are not liable for delayed or undelivered messages.

4. Content Disclaimer

  • All text, images, graphics, and other materials on this Site are for informational purposes only and do not constitute medical advice.

  • We are not responsible for the accuracy, reliability, or completeness of content obtained from third-party sources.

  • You should always consult a qualified hearing care professional or physician for diagnosis and treatment specific to your situation.

5. Intellectual Property Rights

  • All content on this Site, including text, images, graphics, logos, and software, is owned by Pure Clarity LLC or used with permission.

  • You may not copy, distribute, modify, or commercially exploit any part of this Site without prior written consent.

6. Third-Party Links

Our Site may contain links to third-party websites. We do not endorse, control, or assume responsibility for their content, privacy policies, or practices. Use third-party sites at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Site or services. We are not responsible for delays, interruptions, or errors caused by factors beyond our control, such as internet outages or security breaches.

8. Indemnification

You agree to indemnify and hold Pure Clarity LLC and Riverside Hearing Care, its affiliates, employees, and partners harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of the State of Maine, without regard to conflict of law principles. Any disputes shall be brought exclusively in the state or federal courts located in Sagadahoc County, Maine.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes indicates acceptance. The latest version will always be available on our Site.

11. Contact Us

Riverside Hearing Care 99 Commercial Street, Suite 102 Bath, Maine 04530 Phone: 207-481-3451 Email: ian@riversidehearingcare.com